Over the years we’ve seen a lot of crazy things on service calls. A snake in a pump, out of control flames on a stove, and tons of dryer lint. One of the worst things for us to come across is a flooded laundry room.
Many of these disasters can be averted with maintenance. Here are a few things we’ve seen in the field:
Backed Up Drains
It’s not uncommon in older homes for us to get a leaky washer complaint only to find the washer drain is backing up. It’s never fun to tell the customer they actually need a plumber. It’s even worse, if the backed up drain actually damages their home.
Burst Fill Hoses
It’s recommended that you replace your fill hoses every 5 years. Reinforced hoses are the best choice. (Don’t let a $10 difference in price cost you THOUSANDS) Over time the rubber deteriorates and eventually the hose may burst. It will likely happen at the most inopportune of times. You don’t want to come home from vacation to a river in your home.
Detergent Pods in the Dispenser
Always follow the directions on the detergent box. Those pods are designed to be tossed in with your laundry. On a few occasions, we have seen customers using the detergent dispenser for their pods. Eventually, the pods, which don’t completely dissolve, end up clogging the tube that carries detergent to your wash load. The water that is supposed to go into your washer then follows the path of least resistance and cascades down to your floor. This is easily avoidable.
Using the Incorrect Detergent
Many of today’s washers are high efficiency. They use significantly less water than their predecessors. High efficiency washers require high efficiency detergent. It may be tempting to save a few bucks by getting cheaper non H.E. detergent. You will get suds. SUDS = FLOODS. It also makes your washer drain for a longer than normal amount of time causing excess wear on the pump and eventually a code.
We are all guilty of this cardinal laundry sin, but it’s worth mentioning. Overloading your washer may save you a little time in the short term, but the ramifications can be horrific. Shaking can damage your washer or make it throw an error code. Your machine will not properly wash your garments while overloaded and if a hose comes loose during the artificial quake you created, you will be dealing with a large amount of water.